CBD Provisions Return Policy
At CBD Provisions, we stand behind the quality of our products and want our customers to be completely satisfied with their purchases. If for any reason you’re not satisfied with your order, please let us know so we can make it right.
Returns
If you’re not completely satisfied with your purchase, you may return it within 30 days of the purchase date for a full refund or exchange. To initiate a return, please contact us at [insert email address] with your order number and the reason for the return. We’ll provide you with a return shipping label and instructions for returning the product.
To be eligible for a return, the product must be unused and in its original packaging. Once we receive the returned product, we’ll process your refund or exchange within 5-7 business days.
Please note that we do not accept returns on opened or used products, unless they are defective or damaged upon receipt. If you receive a defective or damaged product, please contact us within 7 days of receiving your order to arrange for a replacement or refund.
Shipping
If you’re returning a product, you’ll be responsible for the cost of return shipping, unless the product is defective or damaged upon receipt. We recommend using a trackable shipping method and insuring the package, as we cannot be held responsible for lost or damaged returns.
If you’re exchanging a product, we’ll cover the cost of shipping the new product to you.
If you have any questions or concerns about our return policy, please don’t hesitate to contact us at [insert email address]. We’re here to help and want to make sure you’re completely satisfied with your CBD Provisions purchase.