We offer several payment options to make purchasing our CBD products as convenient as possible. You can pay for your order using major credit or debit cards, such as Visa, Mastercard, or American Express. We also accept other payment methods, such as PayPal, Google Pay, and Apple Pay, depending on the website or store where you are making your purchase. Please note that the available payment methods may vary depending on your location and the website or store’s policies. If you have any questions or concerns about the payment process, please don’t hesitate to contact our customer support team for assistance.
Choosing the right CBD product depends on several factors, such as your health goals, preferred method of consumption, and individual needs. You may want to consider the potency, dosage, and type of CBD extract (e.g. full-spectrum, broad-spectrum, or isolate) when selecting a product. It’s also important to consult with a healthcare professional before using CBD or any other dietary supplement, especially if you have a medical condition or are taking medication. At cbd-provisions.com, we offer a variety of high-quality CBD products that are third-party tested and verified for quality and potency. We also have knowledgeable staff who can assist you in selecting the right product for your individual needs.
We accept major credit and debit cards as a payment method for our CBD products. We also offer other payment options such as PayPal, Google Pay, and Apple Pay, depending on the website or store where you are making your purchase. Rest assured that all transactions made on our website are secure and encrypted to protect your sensitive information. If you have any questions or concerns about the payment process, please contact our customer support team for assistance.
If a prepaid order from our website at https://cbd-provisions.com is not delivered, we apologize for any inconvenience caused. Here is our policy for handling such situations:
Contact Customer Support: Please reach out to our customer support team through the contact information provided on our website, including email or phone. Our team will investigate the issue and work to resolve it promptly.
Refund or Reshipment: Depending on the circumstances and availability of the product, we may offer a refund or reshipment of the order. Our team will assess the situation on a case-by-case basis and take appropriate action to ensure customer satisfaction.
Timelines for Resolution: We understand the importance of timely delivery, and we strive to resolve any issues with prepaid orders as quickly as possible. However, please note that factors such as shipping delays, unforeseen circumstances, or incorrect shipping information provided by the customer may impact the delivery timeline. Our team will communicate with you to keep you updated on the progress of your order.
We value our customers and their satisfaction is our top priority. If you encounter any issues with your prepaid order, please do not hesitate to contact us. We are committed to providing excellent customer service and ensuring a positive shopping experience on our website.
Yes, we have a return policy in place for our products purchased from our website at https://cbd-provisions.com. Here are the key points:
Eligibility for Returns: To be eligible for a return, the product must be unused, unopened, and in its original packaging. It should also be returned within the specified time frame mentioned in our return policy, usually within 30 days of the purchase date.
Return Process: If you wish to return a product, please contact our customer support team through the contact information provided on our website. Our team will guide you through the return process, including providing instructions on how to package and ship the product back to us.
Return Shipping Costs: The customer is responsible for the return shipping costs, unless the return is due to an error on our part, such as receiving a damaged or incorrect product. In such cases, we will provide a prepaid shipping label for the return.
Refund or Exchange: Once we receive and inspect the returned product, we will process a refund or exchange, depending on your preference and product availability. Refunds will be issued to the original payment method used for the purchase.
Exceptions: Some products may not be eligible for returns due to their nature, such as perishable items, personalized items, or products with a limited shelf life. Please refer to our return policy for specific details on product eligibility.
We strive to provide excellent customer service and ensure customer satisfaction with our products. If you have any questions or concerns about our return policy, please contact our customer support team for assistance.
If you wish to cancel an order placed on our website at https://cbd-provisions.com, please follow these steps:
Contact Customer Support: Please reach out to our customer support team as soon as possible through the contact information provided on our website, including email or phone. It is important to contact us as soon as possible to increase the chances of canceling the order before it is shipped.
Provide Order Details: When contacting our customer support team, please provide them with your order number and any relevant details about the order, such as the product name, quantity, and shipping address. This will help us quickly locate your order and process the cancellation.
Confirmation of Cancellation: If the order has not been shipped yet, our customer support team will confirm the cancellation and initiate the refund process. Please note that it may take some time for the refund to be processed and reflected in your original payment method.
Order Shipped: If the order has already been shipped, unfortunately, it cannot be cancelled. However, you can still return the product following our return policy, as mentioned in a previous response.
We strive to provide excellent customer service and accommodate cancellation requests to the best of our ability. If you have any questions or concerns about canceling an order, please contact our customer support team for assistance.
We periodically offer promotional codes and discounts for our valued customers. You can sign up for our email newsletter to receive updates on our latest promotions and offers. Additionally, you can follow us on social media or visit our website regularly for special deals and sales. We also offer discounts for military personnel, first responders, and other eligible individuals. If you have any questions about our promotions or how to redeem a promotional code, feel free to contact our customer support team for assistance.